Date: Tue, 12 Dec 2000 16:05:07 -0800
From: Dan Stiles
Subject: PacHell
To: bnc at theether.org
I ordered Pac Bell DSL. After 2 months of waiting they installed it. It
worked just fine, unless I wanted to upload files to my remote server.
Then it crashed. They wouldn't even acknowledge that the problem was
theirs. I tried to upgrade to a better service level, but they lost the
order. Twice. I learned to live with it. Later I moved. I called had the
service transferred, and waited for another 2 months for them to install
my old service to my new line. It works fine. But they're still billing
my old phone number. Now they won't move my billing over because they
don't believe that I'm me. I must just be some evil stranger that wants
to pay someone elses bills.
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